How can we help?

Use Forgot password on the login page. We will email a secure reset link to the address connected to your account.

Sessions can end after security changes, cleared browser storage, or an expired refresh session. Sign in again, then contact support if it keeps happening on the same device.

XP comes from things like publishing a game, approved contributions to game listings, completing your profile and community milestones. Your level sits in the navbar — point at it to see how close the next one is.

Open Dashboard to create a game. After publishing, use the game Settings page to update each section independently without rebuilding the whole listing.

The game owner and authorized studio members can publish dev logs from the Dev Logs tab on the game page.

Open the game page and choose Add or correct info. Fill only the fields that need changing and say where the information comes from. Approved contributions earn XP.

Yes — sign in and use Claim or remove this listing on the game page, even if you originally posted it or submitted its trailer. Tell us your role and add a proof link. The button changes to Claim awaiting review after your request is saved; open it to check the status or withdraw. After admin approval, the same page unlocks editing, screenshots, trailers, dev logs and Builds & releases. You do not need to delete or republish the game.

Open your list and choose Collaborators to invite editors by username. Editors can change the details, order, notes and games; only the owner manages access or deletes the list.

On any game page, use Your library to wishlist it, mark it Playing or Completed, and set how far through you are.

Use the flag button on the post or profile and pick a reason. Reports are private and go to a moderator for review.

Checkpoint Zero opens external destinations through a safety page so you can inspect the domain before leaving the platform.